The call center representative provides professional customer service to all callers in a 24/7/365 call center environment. This position is in our Switchboard call center located on our main campus.
Requirements
- Assists with operations of the Switchboard call center for the University of Kansas Health System and Medical Center.
- Utilizes all software systems to provide professional service to all callers, internal and external.
- Provides answering service for clinical and administrative departments
- Maintains the on call schedules in the web on call system and Qgenda
- Attends all individual, department and health system meetings, training and reviews as needed.
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Life insurance
