WAH Customer Service Agent
The Sydney Call Centre Inc.Oakland, California, United States • Vancouver, British Columbia, Canada
Posted October 15, 2023
Part Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI, a fast-growing tech-enabled business services company, is seeking a WAH Customer Service Agent to provide efficient support to customers remotely. This role requires empathetic, patient individuals who can resolve customer issues and maintain detailed records. The company emphasizes a supportive work environment, professional growth, and employee recognition.
Requirements
- Must be 18 years or older
- High school diploma or equivalent required
- Previous customer service or call center experience preferred
- Strong communication and interpersonal skills
- Reliable internet connection and a quiet workspace
Benefits
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code