Collections Agent (Hiring Immediately)
The Sydney Call Centre Inc.Sydney, New South Wales, Australia
Posted October 11, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking a Collections Agent to recover past due consumer accounts. This role involves utilizing contact center technology, practicing ethical recovery strategies, and building customer relationships. The position offers training, competitive compensation, and career growth opportunities.
Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type quickly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Reliable with ability to maintain regular attendance and punctuality
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
- Competitive Compensation
- Benefits that Fit Your Life
