GUEST SVS/FRONT DESK/SWITCHBRD
The Methodist HospitalsGary, Indiana, United States • Indiana, United States
Posted March 26, 2024
Full Time
About the Company
The Methodist Hospitals, with over a century of service in Northwest Indiana, offers comprehensive healthcare services including oncology, emergency care, heart and vascular treatment, and more. The hospital is committed to advancing diagnostic imaging technologies and addressing community health issues like food insecurity and sexual violence through initiatives like the Nutrition Station and STAR Center. With strategic partnerships and investments in advanced medical facilities and technologies, Methodist Hospitals aims to continue its legacy of excellence as a leading independent healthcare system.
Job Description
This Guest Services Associate position supports the Methodist Hospital mission by providing exceptional customer service to patients and families. Responsibilities include operating a switchboard, answering calls, greeting guests, and ensuring a positive experience. The role requires compassion, respect, and a commitment to adhering to hospital policies and regulations.
Requirements
- Ability to enunciate clearly and type with speed and accuracy
- Good memory
- Positive attitude
- Basic computer skills
- Knowledge of telephone switchboards
- Problem solving skills
- Professional demeanor and positive disposition
- Knowledge of the organization
- Ability to work with frequent interruptions
Benefits
- Competitive salary
- Paid time off
- Retirement plan
