Customer Experience Manager
The Bainbridge CompaniesFlorida, United States
Posted February 5, 2026
Full Time
About the Company
Bainbridge provides a positive, growth-oriented environment and a workplace committed to respect, inclusion, and excellence.
Job Description
Bainbridge is seeking a Customer Experience Manager to drive customer experience strategy and support high-performance lease-ups across our portfolio. The role combines sales leadership, leasing training, market insights, and resident experience programming to ensure every community delivers on our mission of Creating Exceptional Living Environments.
Requirements
- Minimum 5 years of experience in the multifamily industry, ideally in sales, leasing, or customer experience.
- Proven success supporting or leading lease-ups, especially regarding customer experience.
- Strong communication, sales acumen, and customer service skills.
- High energy, enthusiastic, and genuinely passionate about elevating the resident journey.