The Program Manager is a key player in contributing to the company's operational success. They are responsible for ensuring seamless team collaboration and development, program delivery, strategic customer service and quality control and evaluation.
Requirements
- Excellent written and verbal English communication skills
- University degree or its equivalent
- Minimum of 5 years of experience in program/account management roles working with a high-performance, collaborative, constructive peer group and key, enterprise-level clients
- Leadership skills and experience managing teams
- Thorough understanding of project management
- Ability to work effectively under pressure to meet tight deadlines and challenging goals
- Dynamic, engaging, independent and self-motivated with a results-oriented mindset
- Energized in matrix organizations where excellence is achieved through relationships rather than formal reporting structures
- Proficient in using technology as a management reporting tool and experience working with IT staff to develop and implement program evaluation systems
- Impeccable attention to detail
- Advanced skills in Microsoft Office applications
- Exceptional problem solving and critical thinking skills
- Ability to maintain professionalism, focus and a result-orientation attitude under pressure and tight deadlines