Ticket Office Assistant

The Ticket Operations Assistant is a part-time position that provides support to the Ticket Operations staff by assisting with daily office functions and responding to a high-volume of requests and demands on game days and non-game days.

Requirements

• Answer and respond to incoming phone calls from season ticket holders, ticket purchasers and sales staff.
• Lead support for fans using MLB ballpark App.
• Assist Box Office and Phone Room Managers with day-to-day operations.
• Assist guests by resolving ticket purchase errors.
• Secure payment for ticket sales and process distribution of tickets.
• Process and execute game tickets requests.
• Box Office and Phone support for non-baseball related events held at Globe Life Field.
• All other duties as assigned.

Benefits

• Paid at an hourly rate