Technical Support Specialist L1
Terracor Business SolutionsWinnipeg, Manitoba, Canada
Posted October 23, 2025
40000 - 40000 CAD year
Full Time
About the Company
Our company is a collaborative Customer Success team dedicated to the mission of its company.
Job Description
We are seeking a motivated Technical Support Specialist (L1) to join our growing Customer Success team. This is a fully remote position open to candidates across Canada, with a preference in the Winnipeg area. The role focuses on resolving customer issues quickly and efficiently, ensuring client satisfaction and retention, and contributing directly to client success.
Requirements
- Proven experience in a customer-service role.
- Technical support or help desk preferred.
- Customer obsession with engaging with clients.
- Strong software aptitude and ability to learn new interfaces.
- Excellent written and verbal communication skills.
- Highly organized and proactive.
Benefits
- Medical
- Dental
- Life Insurance
- Profit Sharing
- Vacation Time
- Time Off
