Service Call Executive - (Bilingual) - Thai - Bangkok
TeleperformanceBangkok, Thailand
Posted March 10, 2025
Full Time
About the Company
Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.
Job Description
This position involves providing customer service through various channels like phone, email, and live chat. Customer service representatives (CSRs) are responsible for advising customers, resolving issues, and managing client relationships. The role involves handling pre and post-reservation inquiries and providing excellent customer service.
Requirements
- Bachelor's degree in any field
- Thai native speaker with professional English proficiency (B1)
- Proficiency in communication, problem-solving, and organizational skills
- Previous customer service experience preferred
