Future Opening: Customer Service Representative
Ted Todd InsuranceFlorida, United States
Posted January 31, 2026
Full Time
About the Company
Ted Todd Insurance (TTI) is a full‑service insurer that offers a wide range of personal and commercial coverage, including auto, home, life, commercial, and specialty lines such as boat, motorhome, and umbrella insurance. The company prioritizes a client‑centric approach, delivering personalized guidance that reflects the level of care one would expect for family members. TTI differentiates itself through a strong corporate culture, cutting‑edge technology, and a commitment to modernizing the insurance experience. By investing in talent and innovation, the firm aims to redefine how customers perceive insurance, positioning itself as a forward‑thinking partner in the industry. Ted Todd Insurance is actively seeking talented professionals who share its mission to improve clients’ lives and advance the future of insurance.
Job Description
Ted Todd Insurance is seeking a Customer Service Representative to provide outstanding customer service and guide customers through their insurance needs. The role involves handling inbound calls, addressing client questions, and assisting with follow-up tasks, aiming to reduce insurance costs and ensure customer satisfaction. The company emphasizes a fast-paced, collaborative, and client-focused environment.
Requirements
- Take minimum of 30+ inbound service calls per day
- Respond to client questions and address concerns
- Identify and address client needs
- Work with internal departments
Benefits
- Vacation - paid time off
- Health, Dental, and Vision insurance
- Financial Investment - Access to a 401(k) and Financial Advisor
- Career Development
- Professional Growth and Rewards
