Asesor de atención
Tecnológico de MonterreyMexico City, Mexico
Posted November 27, 2025
Full Time
About the Company
The Tecnológico de Monterrey is a university that transforms its environment and provides innovative opportunities for its talent.
Job Description
As a Customer Care Advisor, you will provide a close, agile, and human experience to those who form part of our community. You will attend in person and by phone from the Customer Service Center, managing requests, orienting users, and ensuring that each interaction reflects the quality and warmth of the Tec service.
Requirements
- Degree or engineering degree
- 1 year of experience in Customer Care, both face-to-face and digital
- Experience with customer tracking systems (CRM)
- Excellent writing skills
- Ability to make quick decisions
- Enjoy providing agile and proactive service