IT Support till Gislaved Folie

We are looking for a service-oriented and technically curious IT support who wants to contribute to effective, stable, and user-focused IT services for the entire operation.

Requirements

• Higher vocational education, gymnasial IT education, or equivalent practical experience
• Good understanding of IT hardware, software, and basic network concepts
• Experience with Windows environments and Microsoft 365
• Ability to troubleshoot IT-related problems efficiently
• Some knowledge of networks, Windows Server, and permission management
• Experience with documentation/CMDB is meritorious
• Experience with ServiceNow or similar ITSM platform is meritorious
• Basic understanding of ITIL or willingness to certify
• Very good knowledge of Swedish and English