Program Manager
TDECBethesda, Maryland, United States
Posted November 21, 2025
100000 - 120000 USD year
Full Time
About the Company
TDEC, a HUBZone‑certified small business headquartered in Oakland, MD, has delivered cost‑effective, labor‑intensive solutions for state and federal governments, commercial enterprises, and nonprofits for over six decades. The company specializes in document and records management, call center support, application and remittance processing, and state tax and vital records services, all performed in‑house across multiple nationwide facilities. ISO 9001‑2008 certification underpins TDEC’s commitment to quality, on‑time delivery, and budget‑friendly execution. Its geographic footprint enables rapid turnaround while maintaining stringent quality control and security standards. TDEC’s blend of experience, certified quality practices, and flexible, secure operations makes it a trusted partner for large‑scale administrative and financial processing needs.
Job Description
Program Manager responsible for technical and administrative performance of all services required. The Program Manager shall be the single point of contact through which all Government customer communications, work, and technical direction shall flow.
Requirements
- Supervision of personnel and management of services
- Recruiting and hiring staff
- Maintaining in-house skills and teaming arrangements
- Accepting and managing call orders
- Assembling billing data and generating invoices
- Tracking and reporting on Government-furnished materials
- Managing subcontractors/team members
- Implementing quality assurance and quality control systems
- Monitoring service problems and project status
- Ensuring security and confidentiality requirements
- Delivering bi-weekly status reports and monthly meeting minutes
Benefits
- UHC Health Insurance
- Dental, Vision, and Life Insurance
- Direct Deposit and Wisely Pay options
- Generous 401(k) retirement plan
- Paid Time Off (PTO), sick leave, and bereavement leave
- Six paid holidays and birthday leave
- LegalShield and Identity Theft Protection options