Document Processing Technician

The Data Entry Company (TDEC) is seeking a highly organized and detail-oriented Document Processing Technician to join our team in Cleveland, OH. This is a fully on-site position with consistent daylight hours and excellent benefits.

Requirements

• Analyze data imaging and indexing assignments to determine priorities and establish production schedules.
• Perform complex assignments involving selection, indexing, coding, and interpretation of data.
• Accurately index and process data from a variety of sources.
• Review and inspect completed work to ensure compliance with instructions, layouts, and procedures.
• Ensure quality control standards are consistently met.
• Maintain accurate records of work performed.
• Collaborate with computer operators, customers, and team members to ensure successful job setup, execution, and delivery.
• Open, sort, and prepare incoming mail for processing (“document prep”).
• Sort, classify, file, and retrieve data, mail, and materials within digital and physical filing systems.
• Batch and scan documents into the system and perform quality assurance on scanned images.
• Perform regular maintenance and cleaning of scanning equipment.
• Support the processing of documents not cycled through the OWCP Central Mailroom facility, including interacting with the mailroom team as needed.
• Perform data entry and error correction from standard forms, resolving issues in coordination with Area, Regional, and National Offices.
• Provide clerical support including review, verification, validation, and tabulation of data.
• Assist with incoming mail handling, filing, and claims-related administrative tasks.
• Prepare various materials such as reports, folders, labels, routing slips, and mailings.
• Answer and make telephone calls and draft correspondence related to assigned tasks.
• Support supervisors with data input, filing, typing, file association, and other related administrative tasks.
• Perform other duties as assigned.

Benefits

• Competitive wages and comprehensive fringe benefits
• Health and Welfare package, including UHC medical insurance
• Dental, vision, and life insurance coverage
• Paid Time Off (PTO) and holiday pay
• Direct deposit and Wisely Pay options
• Generous 401(k) retirement plan
• LegalShield and Identity Theft Protection options