Work onsite during probationary period, hybrid after regularization, shifting schedule, troubleshoot and resolve technical issues via phone, customer service skills required.
Requirements
- At least HSK 4 proficiency in Mandarin with certification
- At least 1 year of working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base.
- At least 1 year of work experience in customer services support or having equivalent kind of skills experience