IT Support Services , L1
Tamkeen TechnologiesAl Ahsa Governorate, Eastern Province, Saudi Arabia
Posted December 28, 2025
Full Time
About the Company
No company description available.
Job Description
Conduct in-depth analysis of customer service operations, identify performance trends, and support process improvements to enhance service quality and efficiency.
Requirements
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Minimum of 2 years of experience in customer service operations, service performance analysis, or related functions.
- Basic proficiency in data analysis and visualization tools (Excel, Power BI).
- Strong documentation and report-writing skills.
- Good knowledge of service operations tools and reporting techniques.
