Senior Solutions Engineer - Banking & FSI (East)

Talkdesk is pioneering a new era of Customer Experience Automation, seeking a Senior Solutions Engineer to work with Banking & FSI clients. The role involves business-driven consulting, industry-centric expertise, and sales support.

Requirements

• Conducts research to prepare for upcoming meetings with prospects
• Carries out discovery conversations with customers
• Uses their in-depth knowledge of Talkdesk solutions
• Designs and delivers presentations to customers
• Generates simple value statements illustrating the financial value of a Talkdesk solution
• Assists with scoping SOWs for customer implementations
• Scopes, executes and manages customer pilots and POCs
• Respond to functional and technical RFI/RFP requirements

Benefits

• Health Insurance
• Retirement Benefits
• Paid Time Off
• Paid Holidays
• Paid Sick Leave