Cisco Server Hardware - L1

This is a full-time position for a Cisco Server Hardware specialist with one to four years of experience, specifically in compute hardware troubleshooting and administration. The role involves system diagnosis, performance monitoring, ticket management, and documentation, as well as supporting customer issues and participating in a Knowledge Management system. Experience with Cisco hardware is required.

Requirements

• 2+ years of Experience in Compute Hardware troubleshooting.
• Experience with Hardware products like: HPE Proliant, Apollo, Blade,SDFlex and Synergy.
• Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows) and server hardware.
• Experience managing multi-node clustered setup.
• Experience using and supporting appliance like Oneview, iLO, BMC, UCS Manager.
• Knowledge of Server profile and fault tolerance.
• Familiarity with monitoring tools like Grafana/Nagios/Opsramp.
• Familiarity with Cisco Hardware (UCS series, UCS Manager).
• Familiarity with the Server Storage connectivity basics.
• Good to have basic understanding of Nimble/Netapp/Pure/Cloudian/Data Protect cluster solution
• Experience in Incident/Change/Problem management and Root Cause Analysis
• Strong written and verbal communication skills
• Ability to work in a 24x7 environment

Benefits

• Talent works is an merging recruitment consulting startup