Client Support Associate - 01
SuperStaffPampanga, Philippines
Posted October 27, 2025
Full Time
About the Company
SuperStaff is a comprehensive outsourcing solutions provider dedicated to delocalizing your workforce, reimagining your systems and model, and putting cost savings to work to grow your enterprise. Founded in 2009, we launched our suite of services with technical specialist offerings like programming, design, and information technology. We’ve since expanded to add customer-facing services like customer support, and more recently, recruitment support. Led by a team of experts in outsourcing, we understand both the day-to-day challenges of business and how to address them as part of the big picture to support growing companies. Because successful outsourcing is about more than just reducing your overhead. It’s about breaking free of boundaries and adding real value through exceptional people and service. WHAT MAKES US DIFFERENT SuperStaff was established specifically to service our parent company in 2009. We grew as an extension of a family owned business and now service an enterprise that is the largest of its kind in the private sector. The company itself dates back to the 1930’s, but our utilization of technology leads the industry and reflects our focus on innovation which is our staying power. Because of our humble roots, we can connect with smaller businesses that want to grow and dominate their industries, because your story is our story too.
Job Description
We are seeking a detail-oriented Client Support Associate to join our Facilities Management Maintenance and Repair Department. This role involves providing excellent customer and vendor services, including client communication, work order processing, and vendor management. The ideal candidate will possess strong communication, organizational, and multitasking skills in a fast-paced environment.
Requirements
- Proven experience in an administrative support role, preferably with exposure to QA calls and invoice processing
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Proficiency in using office software applications
- Ability to multitask and prioritize effectively
- Team-oriented mindset
Benefits
- HMO with 1 free dependent upon hire
- Life Insurance
- Night Differential
- 20 PTO credits annually
- VL and SL cash conversion
- Annual Performance-Based Merit Increases and Employee Recognition
- Great Company Culture
- Career Growth and Learning
- A laptop provided by the company
- Night shift (cover EST/PST)
- Remote
