Customer Service Specialist (Immediate Hiring)
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia
Posted March 4, 2026
20400 - 22200 MYR
Full Time
About the Company
SummitNext Technologies Sdn Bhd delivers cost‑effective global team solutions that empower leaders to accelerate growth by accessing top talent in India, the Philippines, and Malaysia. The company specializes in BPO, omni‑channel customer support, customer experience, robotics, IT services, e‑commerce, e‑sports, logistics, and retail outsourcing, providing end‑to‑end services that streamline operations and elevate service standards. What sets SummitNext apart is its commitment to partnership—each remote team is tightly integrated, locally managed, and customized to the client’s precise needs, whether the team is a single specialist or a hundred‑person squad. With deep industry experience and a focus on scalable, bespoke solutions, SummitNext enables organizations of any size to adopt a global operating model and achieve their next summit faster.
Job Description
Customer Service Specialist to provide excellent service and support to clients, focusing on customer satisfaction, resolving complaints, and collaborating with team members.
Requirements
- Minimum Diploma qualification and above
- Good communication skills in English and Malay
- Prior customer service or BPO experience
- Strong interpersonal skills
- Basic computer skills
Benefits
- EPF
- SOCSO
- Annual Leave
- Maternity Leave
- Parental Leave
- Birthday Leave
- Professional development and training
- Career growth opportunities