Front Desk Guest Agent (Full -Time Position Only) - Springhill Suites Memphis Downtown
Summit Management CorporationMemphis, Tennessee, United States
Posted January 21, 2025
Full Time
About the Company
Summit Management Corporation, founded in 1989 by Gregory Averbuch, is a dynamic real estate management and development firm headquartered in Atlanta. Specializing in hotel, office, and residential properties across the Southeastern United States, Summit prides itself on developing 'Best of Class' hospitality properties known for their prime locations, superior facilities, operations, and service. The company currently manages six hotels in Atlanta, Memphis, and Nashville, positioning itself as a trusted industry leader with over two decades of expertise.
Job Description
Springhill Suites Memphis Downtown is seeking a Front Desk Guest Agent to provide exceptional customer service to guests. The role involves handling check-in/check-out, reservations, inquiries, and ensuring guest satisfaction. This is a full-time position requiring flexibility in scheduling and a commitment to providing excellent customer service.
Requirements
- High school diploma or equivalent
- Experience in hospitality or customer service (preferred)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in computer systems
- Ability to work independently and as part of a team
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- 401(k) + Company Match
- Paid time off
