Customer Service Representative

This Customer Service Representative role involves answering phone calls, directing them to appropriate resources, and providing excellent customer service. CSRs will be responsible for efficiently managing phone communication, documenting interactions, and adhering to company policies and procedures. The position is remote and under the supervision of senior communication personnel.

Requirements

• High School Diploma, GED, or equivalent
• Minimum of one (1) year of previous multi-line telephone experience
• Ability to type a minimum of forty (40+) words per minute
• Proficient computer skills including Microsoft Office, email, and spreadsheet software programs
• Ability to accurately take incoming request while simultaneously documenting the information electronically

Benefits

• Flexible work schedule
• Competitive salary
• Opportunity for growth and advancement
• Work from the comfort of your own home