We are seeking a Systems Engineer / System Administrator to join our team at Straight Edge Technology, a growing MSP with a focus on security and client satisfaction. The ideal candidate will have strong technical skills, excellent communication skills, and a passion for problem-solving and teamwork.
Requirements
- Analyzes problems from a systems perspective, isolates to hardware or software issue and carries through to resolution.
- Provides IT support relating to technical issues involving Microsoft’s core business applications / Azure / Office 365, as well as virtual environments built on Citrix and VMware
- Implement and support disaster recovery solutions.
- Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
- Remote access solution implementation and support: VPN, Remote Desktop / Terminal Services, and Citrix.
- System documentation to include system reviews and recommendations.
- Travels to customer sites to perform work when appropriate (company vehicle provided).
- Maintains familiarity with industry best practices.
- Communicate effectively with customers and the Service Team
- Actively participates in team and company meetings.
- Install, configure, test and maintain operating systems, application software and system management tools
- Proactively ensure the highest levels of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
- Maintain security, backup, and redundancy strategies
- Provide 2nd and 3rd level support
Benefits
- Competitive Pay
- Company subsidized medical, dental and vision insurance
- PTO
- Paid parental leave
- Company Retirement Plan
- Subsidized Gym Membership
