Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.
Requirements
- Maintains and accurate updated inventory of apartments available to rent, a list of prospective residents and a list of current information concerning renewals.
- Establishes rapport with each prospective resident, determines his/her needs and desires and presents the community in a manner that addresses those needs and desires.
- Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease and follows up on undecided prospects.
- Verifies rental applications for accuracy and completeness per company and housing regulations.
- Prepares move-in and welcome packages.
- Assists in move-in/move-out process and insures that apartments to be shown and leased are clean and attractive.
- Assists in the collection of rent and other monies due and processes service requests for maintenance service.
- Assists in preparation of community newsletter.
- Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.
- Approves: Pre-qualification of prospective residents.
- Develop or Review and Submit to Community Manager for Review and Approval: Process rental applications, leases and lease renewals.
- Correspondence to residents, prospective residents, etc.
- The monthly newsletter.
- Propose activities or social functions for residents.
- Exceptional cases concerning terms of renewals or lease applications.