Senior IT Support Technician

Statam Group Ltd. is seeking a Senior IT Support Technician to join their IT team. The role involves managing complex IT issues, providing technical support to staff, and ensuring the health of the IT systems. This position requires acting as a key point of contact for technical inquiries and mentoring junior staff.

Requirements

• Bachelor's degree in Information Technology or Computer Science
• Minimum of 5 years of experience in IT support, with a focus on senior-level technical roles
• Strong knowledge of Microsoft Windows Server, Active Directory, and Microsoft Azure management
• Proficiency in Microsoft 365, Intune, and other related cloud services
• Experience in networking and troubleshooting hardware issues
• Excellent problem-solving and communication skills
• Strong commitment to customer service and team collaboration

Benefits

• Private Medical Insurance (PMI)
• Employee Assistance Program (EAP)
• General Practitioner Access
• Eye Care Benefit
• Discount Portal