OPS OPERATIONS CONSULTANT I - 71900176

This position is responsible for the day-to-day administrative tasks associated with the Investigations and Forensic Science (IFS) Systems Administration Unit (SAU). The role reports to the Info Tech Business Consultant Manager and is responsible for providing systems administration tasks including removing obsolete users, resetting passwords, lower-level technical support, and auditing.

Requirements

• Completing the assignments within established time frames unless the section supervisor, due to extenuating circumstances, grants prior approval;
• Maintaining working knowledge and processes associated with the operation of the IFS Program;
• Completing staff work with minimal spelling and grammatical errors and is complete, factual, and well written, requiring minimal editing by the section supervisor;
• Coordinating the removal or addition of FDLE and/or external users to ensure proper administration and support for assigned system(s);
• Resetting passwords and aids in ensuring user access to section systems;
• Performing periodic assessments of assigned system(s) to ensure only active and current FDLE members have access;
• Serving as a backup user assistance for section system(s);
• Maintaining working knowledge and processes associated with the operation of the IFS Program;
• Demonstrating strong attention to detail by accurately reviewing, organizing, and completing assigned tasks in accordance with established procedures;

Benefits

• HMO and PPO health insurance options with premiums starting as low as $50 per month;
• $25,000 in automatic life insurance coverage;
• Tax deferred medical reimbursement account;
• Multiple supplemental insurance options including: dental, vision, disability and more;