The Finance Executive (Dunning & Recover) is responsible for resolving and negotiating payment issues with customers, preparing reports, and collaborating with internal teams to implement new debt recovery strategies.
Requirements
- Liaise with Debt Collection Agencies and Law firms to resolve and negotiate payment issues with customers
- Prepare and maintain detailed reports on Debt Collection Agencies and Law firms' activities and outcomes
- Validate Debt Collection Agencies and Law firms' billing and commission computation to ensure timely payments to them
- Collaborate with internal teams to identify, develop and implement new strategies to recover debts
- Liaise with liquidators/ Official Assignee, internal legal counsel and track cases progress
- Attend SCT hearings/consultations, online and in-person.
- Gather documentations required for submission to internal and external counsels for legal cases
- Manage internal dunning activities
- Manage both internal and external questions or complaints, via mailbox
- Support ad-hoc duties and UAT assigned by supervisor