Associate Director, Client Approval and Review

The Associate Director, Client Approval and Review, is a key role in the CDD Group, responsible for designing and implementing efficient and effective processes for client onboarding. The role involves collaborating with business teams, control partners, and technology solutions to achieve optimal turnaround times and productivity. The successful candidate will have a strong background in business, finance, or related disciplines, and hold relevant certifications such as CFE, AAMLP, or CAMS. Proficiency in written and spoken English and Chinese is required.

Requirements

• Efficient and effective process design
• Improving client experience and reinventing the future
• Driving a data-driven operation
• Developing metrics and building data analytics
• Building capabilities to track cost-to-onboard
• Building an operation dashboard with key KPIs
• Achieving OKRs set for different CJs
• Developing leadership and talents
• Building a client-focused culture
• Driving awareness of sustainability
• Upskilling staff and developing clear successors
• Improved people engagement
• Maintaining high quality deliverables
• Displaying exemplary conduct and living by the Group's Values and Code of Conduct
• Effectively and collaboratively identifying, escalating, mitigating and resolving risk, conduct and compliance matters

Benefits

• Competitive salary
• Benefits to support mental, physical, financial and social wellbeing
• Core bank funding for retirement savings, medical and life insurance
• Time-off including annual leave, parental/maternity leave, sabbatical and volunteering leave
• Flexible working options based around home and office locations
• Proactive wellbeing support through Unmind
• Continuous learning culture to support growth
• Inclusive and values-driven organisation