Accounts Receivable Clerk

Review customers who are electronically invoiced to make certain all billing criteria are met. Trace unpaid invoices to determine the problem and get resolution to the problem.

Requirements

• Review customers who are electronically invoiced to make certain all billing criteria are met
• Trace unpaid invoices to determine the problem and get resolution to the problem
• Prepares reports on current findings and action taken for all accounts under investigation
• Ensure compliance with customer billing requirements
• Work with internal and external customers and process stakeholders effectively and respectfully
• Successfully work through difficult situations to resolution
• Ensure efficient and timely communication, processes and services
• Evaluate customer records and reports as needed
• Monitor AR Aging reports and resolve past due balances
• Process customer payments through the CRM
• Call customers to collect payments on outstanding balances
• Maintain cash customer records and unapplied cash balances with Treasury
• Monitor Pre-paid accounts and ensure balances are kept
• Maintaining account records to reflect credit terms
• Applying payments to customer accounts via cc payments, ACH, and checks sent to Corporate lockbox
• Reviewing trial invoices monthly to ensure that hardware and services are being billed correctly
• Closing bill cycles monthly and ensuring that all invoices are sent to customers
• Monthly Revenue Close Reporting – to include (but not limited to) inventory reporting, revenue accruals, revenue by location allocations, invoice export files, and e-commerce revenue reports.