Network Operation Center

Staff4Me is seeking a Network Operation Center (NOC) technician to join their team. This role focuses on ensuring the optimal performance and reliability of the company's network infrastructure by monitoring network activities, troubleshooting issues, and providing first-level support. It offers a challenging environment and opportunities for career advancement.

Requirements

• Monitor network services for performance, stability, and availability.
• Log and escalate incidents according to protocols.
• Conduct initial troubleshooting for network-related issues.
• Work with senior staff to address complex incidents.
• Document network incidents and resolutions.
• Support maintenance schedules.
• Provide excellent customer service.

Benefits

• 50,000 Max budget