Mailroom Associate

The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center in a timely manner. The position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Requirements

• Deliver 5-star customer service in all interactions.
• Receive, sort, log, and distribute incoming mail and packages; manage outgoing shipments.
• Maintain accurate shipping/receiving records and chain-of-custody documentation.
• Serve as point of contact for mail/package inquiries and notify employees of deliveries.
• Keep the Business Service Center neat, organized, and well-stocked; replenish office supplies as needed.
• Follow shipping/receiving procedures and ensure correct packing methods and materials.
• Maintain professionalism and build strong working relationships across teams.
• Support training of back-up staff and assist with sensitive inquiries.
• Proactively identify additional tasks during downtime.
• Provide exceptional service to both client and employees.

Benefits

• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking
• Supplemental Life Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Legal Program
• Identify Theft Protection
• Pet Discounts
• Pet Insurance
• Group Home and Auto Insurance
• EAP
• Short Term Disability
• Life Insurance
• Education Discounts
• 401k w/ matching
• Entertainment Discounts
• Paid Time Off