IN Associate - Customer Success (Mumbai)
Sporty GroupMumbai, Maharashtra, India
Posted October 17, 2025
300000 - 450000 INR year
Full Time
About the Company
Sporty Group is a consumer internet and technology business offering unrivaled sports media, gaming, social, and fintech platforms to millions of daily active users globally. Our success stems from attracting and retaining intelligent, energetic individuals passionate about creating value for our users through a dynamic work environment that rewards contributions generously. With a proven team of over 500 high achievers, we are committed to growth and innovation.
Job Description
Sporty Group is seeking a Customer Success Associate to support Customers globally via social media and email channels, educate them on their product and improve their experience. The company values employee growth, collaboration, and a dynamic work environment. This role focuses on proactive customer engagement, issue resolution, and advocating for product development.
Requirements
- English fluency (verbal and written)
- 1+ years of experience in Customer Support or a similar role
- Computer literacy and typing skills
- Excellent communication skills
- Ability to work under pressure
- Autonomous work in a fast-paced environment
- Working flexibly with national holidays and weekends
Benefits
- Annual Performance Bonus
- Night Shift Allowance
- Overtime Payment
- Referral Hire Bonus
- Health and Life Insurance
- IT Asset provided
- 5 days working
- Paid leaves of 21 days
- Team fun activities
- Quarterly Team Outings
