Southwest Behavioral & Health Services is seeking a Case Manager - SMI to join our Buckeye Outpatient Clinic. The ideal candidate will have a Bachelor's degree and one year of full-time behavioral health experience, or an equivalent combination of education and experience. The role requires travel to conduct home visits and attend client appointments and meetings in the community.
Requirements
- Provide comprehensive support through in-home and/or community-based intervention to adult individuals designated with a Serious Mental Illness.
- Assess members in accordance with established policies and procedures and clinical protocols.
- Develops service plans for members based on assessment and diagnostic process.
- Coordinates member care or reports on interventions by meeting with member’s care team to review efficacy of interventions and to revise plans of service for members.
- Develops and maintains appropriate level of relationships with members and formal/informal support systems.
- Provides support and information, education or guidance to members and support system members concerning issues of treatment planning, advocacy, and medication management.
- Monitors mental status of members and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
- Notifies direct supervisor of actual or potential challenges with members; i.e., decompensation, significant health concern and crisis.
- Provides face-to-face and telephone crisis intervention.
- Completes safe/support plans with members.
- Conducts groups as needed.
- Transitions member to appropriate level of care upon conclusion of treatment.
- Provides information to members and family members concerning community resources and linkages to other services.
- Assists members and families in securing appointments with support services and agencies, as needed.
- Arranges for transportation for members and family members for community services as needed.
- Maintains accurate, thorough and current documentation of contact with members, treatment progress and services received/provided.
Benefits
- 3 weeks of PTO in the first year of employment, with increased accruals after continued service
- 10 paid holidays
- Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
- 40% company match up to a 10% deferral into the SB&H retirement account
- Career Development
- Tuition reimbursement program and discount degree programs
- Employee Assistance Program, Health & Wellness and much more
