Ancillary Front Office Representative

Join the #1 Orthopedic Team in Northeast Florida! As a Front Office Representative, you'll maintain a professional, efficient, and welcoming environment while managing reception, scheduling, insurance, and payments.

Requirements

• High school diploma/GED required, advanced education a plus.
• Minimum 1 year of patient registration or medical office experience.
• Knowledge of insurance rules/regulations, medical terminology, and HIPAA guidelines.
• Strong customer service skills with the ability to de-escalate frustrated patients.
• Effective communicator with physicians, staff, patients, and families.
• Proficient with Windows-based computer systems and scheduling software.
• Bilingual (English/Spanish) preferred; prior cash-handling experience strongly desired.

Benefits

• Competitive health & welfare benefits
• Monthly stipend for extra coverage
• 401(k) with company match
• 24/7 Employee Assistance Program
• PTO, paid holidays, AND appreciation events