Account Manager
SouthCambridge, Massachusetts, United States
Posted January 5, 2026
Full Time
About the Company
South is a globally distributed digital architecture studio that specializes in designing high‑performance websites, mobile apps, and digital products. The company focuses on ideation, innovation, and rethinking existing processes to deliver meaningful improvements that increase efficiency, automate workflows, and drive revenue growth for clients. Its service portfolio spans creative branding, research & analytics, UI/UX, product development, e‑commerce strategy, content strategy, and digital optimization. South’s distinctive advantage lies in its top‑heavy team of senior experts who combine deep technical expertise with a collaborative, distributed approach to solve complex challenges for diverse industries.
Job Description
We are looking for an Account Manager to join our team. This role is responsible for managing relationships with multiple clients and key stakeholders, providing strategic recommendations, and leading client communication. The ideal candidate will have 5+ years of experience in account management, client services, or client-facing project management, and strong skills in digital marketing, negotiation, and presentation.
Requirements
- 5+ years of experience in account management, client services, or client-facing project management
- Strong comfort with direct communication (phone/video)
- Excellent listening, negotiation, and presentation skills
- Strong written and verbal communication
- Working knowledge of digital marketing, including paid media, ecommerce, websites, SEO, Shopify, Klaviyo, and paid social
- Ability to interpret performance data and translate it into strategic insights
- Highly organized, proactive, and solutions-oriented
- Confident managing multiple priorities and stakeholders