Product Support Engineer I, Enterprise
SoundHound AIBengaluru, Karnataka, India
Posted December 5, 2025
Full Time
About the Company
SoundHound AI is a global leader in voice and conversational intelligence, providing AI solutions that enable businesses to deliver exceptional customer experiences. Leveraging proprietary technology, the company's voice AI solutions offer best-in-class speed and accuracy in multiple languages, serving industries such as retail, finance, healthcare, and more. With a range of innovative products, including Smart Answering, Smart Ordering, and Amelia Platform, SoundHound AI powers millions of products and services, processing billions of interactions annually for top-tier businesses.
Job Description
The Product Support Engineer I role requires troubleshooting and assisting users with basic Product associated UI configuration, system/platform maintenance, and responding to user inquiries.
Requirements
- Linux Command Line Proficiency
- Basic Shell Scripting
- Troubleshooting and Problem-Solving Skills
- Attention to Detail and Documentation Skills
- Communication Skills