Cognitive implementation engineer II, Enterprise
SoundHound AIBengaluru, Karnataka, India
Posted December 5, 2025
Full Time
About the Company
SoundHound AI is a global leader in voice and conversational intelligence, providing AI solutions that enable businesses to deliver exceptional customer experiences. Leveraging proprietary technology, the company's voice AI solutions offer best-in-class speed and accuracy in multiple languages, serving industries such as retail, finance, healthcare, and more. With a range of innovative products, including Smart Answering, Smart Ordering, and Amelia Platform, SoundHound AI powers millions of products and services, processing billions of interactions annually for top-tier businesses.
Job Description
We seek a Cognitive Implementation Engineer to build and implement new cognitive functionalities based on extensive Transversal Analysis and Architecture blueprint for clients.
Requirements
- Configuring cognitive modules of Amelia
- Reviewing outcome of Transversal Analysis and target Architecture blueprint
- Configuring (‘train’) Amelia for agreed use cases
- Testing Amelia against concrete cases and implementing refinements
- Discussing with Technical Architect and Cognitive Project Leads approaches to each technical challenge
- Developing and testing each module functionally until it reaches expected behavior
- Working with integration experts to connect developed functional solutions to Automatons
- Reviewing ‘structural’ changes and developed APIs after project execution
- Reusing APIs and automata or creating new APIs and automata to integrate Amelia with relevant client systems and security framework
- Creating agile work plan for agreed functionality
- Configuring Amelia ontologies to address required functionality in agile sprints
- Creating reusable Amelia ‘modules’ (e.g. BPNs) in local language
- Creating reusable Amelia ontologies in local languages
- Stress testing new/modified pieces to ensure they can withstand technical end-user requirements