Monitoring Agent: Infrastructure and Applications (Splunk, NAGIOS, NewReliq, Dynatrace) & Proficient

Monitoring Support Engineer Senior to monitor Magento based sites alerts and handle incidents using Monitoring / Logging / Alerting systems, Linux Servers, and AWS. Proficient in Splunk, NAGIOS, NewReliq, and Dynatrace.

Requirements

• Monitor Magento based sites alerts
• Extensive experience with Monitoring / Logging / Alerting systems
• Linux Servers experience
• Very familiar with the command line
• Familiarity with AWS (EC2, S3, ESB)
• Experience understanding and handling incidents/situations
• Process/Document Oriented
• Understand the Escalation chain
• Experience using Problem and Incident Management Solutions
• Intellectual curiosity to pursue the unknown and to continuously learn
• Ability to work in a fast-paced dynamic environment
• Good communication skills and a desire to work in a team-based environment