Senior Ecommerce Account Manager

Hambi Media is a UK-based performance creative agency for D2C and e-commerce brands. We're hiring a Senior Account Manager to lead pods and oversee high-value accounts, with a focus on client leadership, team management, and delivery ownership.

Requirements

• 4+ years' experience in agency account management
• Proven experience managing or mentoring Account Managers
• Strong understanding of performance creative, UGC, and launch cycles
• Confidence running senior client conversations independently
• Commercial awareness — retention, margin, and growth matter to you
• Calm authority — clients and teams trust your judgment

Benefits

• 27 days paid holiday
• Hybrid working
• Flexibility to work abroad for up to 30 days
• Private health and dental insurance
• Company pension scheme
• Structured training programs