The Automation Account Manager is responsible for representing SMC in all business activities associated with current customer and distributor account support, growing sales, and developing new business relationships.
Requirements
- Retains and profitably grows sales through proactive management of top strategic accounts and SMC distributors
- Presents all of SMC’s capabilities, services, and products to current and prospective customers and SMC distributors
- Serves as the primary contact for assigned customers and is responsible for customer satisfaction
- Leads all aspects of the sales process, calling upon others to assist in solution development
- Proactively manages customer satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction
- Maintains/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts
- Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
- Meet or exceed target sales goals as detailed by Branch and Sales Managers
- Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
- Mentor, guide, and teach SMC sales philosophy, strategies, and tactics to new SMC sales professionals
- Document sales calls, projects, opportunities, contacts, success reports, and activity in CRM
- Complete other duties as prescribed by the Branch Manager/Sales Manager
- Travel with some extended stay away from home
- Physically capable of lifting SMC products and displays up to 50 lbs
- Varying work hours
Benefits
- Health insurance
- Retirement plan
- Paid time off
