Skin Laundry is revolutionizing the way people care for their skin by making cutting-edge laser technology safe, effective, and affordable. We are looking for a dynamic and inspirational individual to support the clinic team to ensure the efficient running of the Clinic.
Requirements
- Proven retail experience, preferably within skincare and/or aesthetics
- Ability to provide inspirational, authentic and personalized customer service
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software, Zenoti experience is a plus!
- Two (2) years of experience in Skin Care/Aesthetics or customer service preferred
- Prioritizes customer service and has exceptional communication skills
- Proficient in problem solving and finding creative solutions
- Must be able to create a comfortable atmosphere for clients and team members
- Attentive and a good listener
- Attention to detail in following company and safety protocol
- Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance
- Goal oriented and self-motivated to achieve and exceed company benchmarks for success
- Willing to learn and adapt to changes quickly
- Comfortable and respectful with conflict management with clients and team members
Benefits
- Competitive remuneration and benefits package
- Progressive career opportunities
- Outstanding training and development
- Holiday Policy
- Mental health support initiatives