General Application - CT (Keyholder)

Skin Laundry is revolutionizing the way people care for their skin by making cutting-edge laser technology safe, effective, and affordable. We are looking for a dynamic and inspirational individual to support the clinic team to ensure the efficient running of the Clinic.

Requirements

• Proven retail experience, preferably within skincare and/or aesthetics
• Ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software, Zenoti experience is a plus!
• Two (2) years of experience in Skin Care/Aesthetics or customer service preferred
• Prioritizes customer service and has exceptional communication skills
• Proficient in problem solving and finding creative solutions
• Must be able to create a comfortable atmosphere for clients and team members
• Attentive and a good listener
• Attention to detail in following company and safety protocol
• Must prioritize client safety and customer service and be able to make clinical decisions, knowing when to ask for assistance
• Goal oriented and self-motivated to achieve and exceed company benchmarks for success
• Willing to learn and adapt to changes quickly
• Comfortable and respectful with conflict management with clients and team members

Benefits

• Competitive remuneration and benefits package
• Progressive career opportunities
• Outstanding training and development
• Holiday Policy
• Mental health support initiatives