IT Support Analyst

Our company is seeking an experienced IT Support Analyst with 2-3 years of experience in Mac, Windows, and Linux systems, as well as 2-3 years of experience with iOS and Android mobile operating systems, to join our team.

Requirements

• Create and manage technical systems accounts, including email accounts and user permissions.
• Manage asset tracking and management processes for all hardware and software used in the organization.
• Perform device setups and configurations for employees, including laptops, desktops, mobile devices, and peripherals.
• Monitor servers and other technical systems for performance issues and troubleshoot problems as necessary.
• Perform administrative work related to maintaining the technical infrastructure, including software updates and backups.
• Monitor our security platforms, such as Threatdown and security logs, for any red flags or issues and escalate them.
• Work with integrity and honesty to ensure protection of patient and employee data.
• Collaborate with other IT staff to ensure system stability and security.

Benefits

• Competitive compensation
• Medical
• Dental
• Vision
• 401K
• PTO