Back Office Service Manager
SkanskaEngland, United Kingdom
Posted March 28, 2026
Full Time
About the Company
Skanska is a leading global developer and construction company, delivering a full spectrum of services from commercial and residential projects to large-scale infrastructure and public‑private partnerships. With over 138 years of experience and a workforce of more than 26,300 professionals, the firm operates across the Nordics, Europe, and the United States, generating 2024 revenue of SEK 177 billion. Skanska distinguishes itself through a strong commitment to sustainability and innovation, creating healthy, green buildings and smart homes that support long‑term well‑being. The company’s enduring values—innovation, quality, and social responsibility—guide every project, fostering collaborative partnerships and resilient, future‑proof solutions for clients and communities alike.
Job Description
We are looking for a Back Office Service Manager to join our team in Watford, responsible for managing the end-to-end delivery of IT services supporting back office business functions.
Requirements
- Experience in service management and delivery of IT infrastructure services
- Experience managing IT services in a multi-vendor, outsourced environment
- Experience supporting key applications (Microsoft O365)
- Experience with Information Technology Infrastructure Library (ITIL) and SIAM methodologies
- Experience in incident, problem, and change management
- Experience managing budgets and cost allocation
- Experience leading teams in a matrix environment
Benefits
- Flexible working
- Equal opportunities
- Reasonable adjustments
