The successful candidate will be part of SIA's Brand & Marketing Department, managing end-to-end digital marketing campaigns and driving innovation in campaign planning, management and optimization through AI, agentic AI, audience intelligence, and airline revenue management data.
Requirements
- Plan, manage and optimize full funnel campaigns across multiple channels and platforms
- Research, test, and deploy agentic AI tools to automate and optimize stages of the marketing process
- Collaborate with AI vendors, data scientists, and internal tech teams to pilot AI-driven campaign workflows
- Leverage first-party data and audience management platforms to identify audience clusters and high-value segments
- Integrate AI-driven predictive modelling to forecast customer behaviour, booking propensity, and lifetime value
- Work with internal teams and external stakeholders to build audience journeys that adapt dynamically based on engagement and revenue signals
- Map and continuously evolve the end-to-end digital customer journey using AI insights and behavioral data
- Identify friction points and opportunities to enhance targeting and personalization across touchpoints
- Partner with creative, media, technology and legal teams to ensure AI-generated creative assets align with brand voice and regulatory standards
- Collaborate with Revenue Management and Commercial Strategy teams to translate fare data, demand patterns, and route profitability insights into actionable marketing campaigns
- Maintain workflow diagrams and decks across multiple stakeholders
- Establish and develop best practices, SOPs, ways of working and comprehensive training materials for all levels of marketers
- Collaborate and work cross-functionally with internal and external stakeholders