Customer Support Representative (Employee Health Insurance)

At SimplyInsured, we're on a mission to eliminate fear in health insurance. We work with small business owners to help them navigate the complex process of purchasing health insurance for their employees and families.

Requirements

• 1-2 years of experience in customer service or sales role
• Highly productive with good multitasking skills
• Passion for helping people - especially when it comes to their health
• Able to work in a high-volume contact center environment
• Familiarity working with support ticketing and/or support CRM software tools
• Fantastic oral and written communication skills
• Strong desire to help small businesses and their employees navigate health insurance questions

Benefits

• “Take what you need” time off plan
• 100% Medical, Dental, and Vision Insurance coverage options for employee and dependents
• Fully Remote
• A values-based culture that invests in employee success