CUSTOMER SUPPORT SPECIALIST
Sigma Consulting GroupLondon, England, United Kingdom
Posted March 4, 2026
30000 - 30000 GBP
Full Time
About the Company
Zenrox Healthcare UK is an AI-powered marketplace connecting healthcare facilities with medical equipment suppliers.
Job Description
We are seeking a Customer Support Specialist to serve as the first point of contact for all ZenroxIQ platform users, delivering fast, accurate, and empathetic support. The ideal candidate is tech-savvy, highly communicative, and passionate about helping users get the best experience on the platform.
Requirements
- 2+ years in customer support, technical support, or user-facing operations
- Strong written and verbal communication with high emotional intelligence
- Fast learner with excellent problem-solving skills
Benefits
- Foundational support role with equity
- Direct influence on product improvements
- Solve critical challenges in healthcare logistics
- Collaborate with a high-performing, mission-driven team
- Growth path into Support Lead or Customer Success
