Compile, research, analyze, and document data, requirements, workflow / processes, and functionality within Real Estate Lending. Work with IT systems to assist the business in implementing a strategic vision through technology.
Requirements
- Evaluate operational efficiency and effectiveness
- Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
- Uses elicitation techniques to gather information at the right level of detail and scope to represent all of the stakeholder's needs
- Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output
- Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
- Develop, recommend and document adjustments to workflow to streamline processes
- Develop and maintain an understanding of relevant industry standards, best practices, business processes and technology used within related business areas to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
- Interact with other IT staff, business units (end users) in problem resolution efforts
- Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
- Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
- Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
- Interpret results of analysis; present recommendations, alternatives and implications
- Serve as resource for the resolution of complex and/or unique problems
- Lead, guide and mentor less experienced staff
- Write requirements and define editorial workflow for business owner projects
- Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
- Ensure preventative, detective, and corrective controls are properly identified and documented
- Apply and communicate changes and new trends in systems/technology
- Represent the business unit in identifying, analyzing and communicating system solutions
- Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
- Research emerging technologies and recommend solutions that align with business goals
- Collaborate with key partners in development and delivery of solutions
- Perform other duties as assigned
