Implementation Manager
ShipHeroCanada • United States
Posted February 17, 2026
Full Time
About the Company
ShipHero empowers eCommerce brands and third-party logistics providers with advanced warehouse management software and scalable fulfillment services. Their cloud-based WMS streamlines inventory control, pick-and-pack, and returns, while mobile-first tools and one-click integrations with Shopify, BigCommerce, Amazon and WooCommerce enable lightning-fast order processing. ShipHero's network of owned and operated warehouses across the U.S. delivers end-to-end automation, reducing transit times and shipping costs for more than 5,000 customers. The company's blend of cutting-edge technology, hands-off fulfillment, and data-driven insights makes it a trusted partner for brands seeking to scale and elevate the customer experience.
Job Description
We're looking for an Implementation Manager to lead the deployment of our warehouse management solution, collaborating with clients to understand their needs and managing the end-to-end implementation process.
Requirements
- Bachelor's degree in Business, Supply Chain, Operations, Information Technology, or a related field
- Proven experience in implementation management, project management, or a similar role within the SaaS, logistics, or warehouse management industries
- Strong interpersonal and communication skills
- Strong understanding of warehouse operations and fulfillment workflows
- Exceptional organizational skills with the ability to manage multiple projects and priorities simultaneously
- Excellent problem-solving, diagnostic, and troubleshooting abilities
Benefits
- PTO + holidays
- Mandatory fun time
- Work-life balance in spades
- Robust benefit offers include Health, Dental, Vision, Life, Accident, Short Term Disability and Critical Illness
