Customer Service Representative (German Speaking)

Customer Service Representative (German Speaking) at Shift4: a boldly redefining commerce company. Responsibilities include communicating with clients via phone, email, chat, and tickets, and working closely with internal departments and teams.

Requirements

• Proficiency in written and spoken German
• Proficiency in both written and spoken English
• Ability to pick up new concepts easily with a passion for learning and self-motivation
• Ability to multitask effectively
• Assertive and able to resolve customer issues with tact and diplomacy
• Excellent communication skills

Benefits

• A growing innovative company
• Social Responsibility Initiatives
• Cutting-edge technologies and tools
• Office in the city center with parking for cars, bicycles, and scooters
• Private health insurance
• Employee accident insurance
• Additional vacation days based on tenure
• Annual bonuses for the achieved results
• Employee referral program
• IIIrd Pillar Pension Fund contribution
• Office lunch twice a week and a wide choice of Snacks/Soft drinks
• Gifts for special occasions