Exhibitor Services Specialist - On-Site
Shepard Exposition ServicesIndianapolis, Indiana, United States • Baltimore, Maryland, United States • Atlanta, Georgia, United States • Orlando, Florida, United States • Las Vegas, Nevada, United States • Houston, Texas, United States
Posted March 4, 2026
Full Time
About the Company
Shepard Exposition Services is a nationwide event production company with a legacy dating back to 1905, specializing in corporate events, trade shows, conferences, and exhibitions. The firm offers a comprehensive suite of services—including custom and rental exhibits, audiovisual support, event technology, and strategic planning—to create engaging, high‑impact experiences. Its employee‑ownership model fosters a collaborative culture that prioritizes client satisfaction and innovation. Shepard’s long‑standing industry reputation and commitment to excellence make it a trusted partner for organizations seeking memorable, professionally executed events.
Job Description
The Exhibitor Services Specialist - On-Site position provides on-site exhibitor support during trade shows and events nationwide. This role is customer-facing and operationally focused, assisting with order entry, logistics coordination, troubleshooting, billing, and real-time service resolution.
Requirements
- Serve as a primary point of contact for exhibitors at show sites, delivering front-line support across a range of services
- Manage face-to-face, phone, and email inquiries with professionalism, accuracy, and empathy
- Provide proactive, consultative guidance to exhibitors regarding service options, pricing, and logistical best practices
Benefits
- Medical
- Dental
- Vision
- Life and Disability Insurance
- 401(k)